DaVinci'sGold Casino Data Protection

At DaVinci'sGold Online Casino, we are fully committed to safeguarding your personal information and protecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your data when you access our platform, create an account, or use any of our services. We encourage you to read this document carefully so that you understand your rights and our obligations as your trusted operator.

Who We Are

We operate DaVinci'sGold Online Casino under SSC Entertainment N.V., licensed by the Government of Curacao. Our platform is available internationally at https://davincisgold.com/, and we are dedicated to maintaining transparent, fair, and legally compliant data practices for every player who engages with our da vinci's gold casino experience.

What Information We Collect

When you register a DaVinci'sGold casino login, interact with our platform, or access the DaVinci'sGold casino app, we may collect the following categories of personal data:

Full name, date of birth, and government-issued identification
Contact details including email address, phone number, and postal address
Financial information such as payment method details and transaction history
Login credentials and account activity, including gaming history and session data
Device information, browser type, IP address, and geolocation data
Communication records when you contact our support team via live chat, telephone, or email
Responses to surveys, promotions, or bonus-related activities

Our DaVinci'sGold platform may also collect data automatically through cookies and similar tracking technologies. Please refer to our separate Cookie Policy for full details on how we use these tools.

How We Use Your Information

We at DaVinci'sGold use the data we collect for legitimate operational and legal purposes. Specifically, we use your personal information to:

Create and manage your player account, including verifying your identity
Process deposits, withdrawals, and all financial transactions securely
Comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations
Provide customer support in English via live chat, email, and telephone
Administer bonuses, including our DaVinci'sGold casino bonus offers and COMP POINTS rewards programme
Send you account notifications and, where permitted, marketing communications
Investigate disputes, suspected fraud, or violations of our Terms and Conditions
Ensure responsible gambling measures are applied appropriately
Improve our platform, including the DaVinci'sGold app experience on desktop and mobile

Legal Basis for Processing

At Da Vinci's Gold Online Casino, we process your personal data on the following legal grounds:

Contractual necessity: Processing required to deliver the services you signed up for
Legal obligation: Compliance with licensing, AML, and financial regulations
Legitimate interests: Fraud prevention, security monitoring, and platform improvement
Consent: Marketing communications, where you have explicitly opted in

How We Share Your Data

We do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:

Payment processors: Including Visa, Mastercard, Neteller, and Bitcoin service providers to handle transactions
Game providers: Such as Betsoft, Rival, SmartSoft Gaming, Vivo Gaming, and others who power our 500+ game library
Identity verification services: To complete KYC checks required by our Curacao licence
Regulatory and law enforcement authorities: Where we are legally required to disclose information
IT and cloud infrastructure providers: Who support the operation of the da vinci's gold online casino platform

All third parties we engage with are contractually required to handle your data with the same level of care and security we apply ourselves.

Data Retention

Our DaVinci'sGold Online Casino retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. In most cases, financial and identity records are kept for a minimum of five years following account closure to meet regulatory obligations. Once the retention period expires, we securely delete or anonymise your information.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us at Da Vinci's Gold:

Right of access: Request a copy of the personal data we hold about you
Right to rectification: Ask us to correct inaccurate or incomplete information
Right to erasure: Request deletion of your data, subject to legal and regulatory exceptions
Right to restriction: Ask us to limit how we process your data in certain circumstances
Right to object: Object to processing based on our legitimate interests, including direct marketing
Right to data portability: Receive your data in a structured, commonly used format

To exercise any of these rights, please contact our support team at support@davincisgold.com or reach our finance team at documents@davincisgold.email. You may also call us internationally at +1 718 732 0154, or reach our offices in France at +33 (0)1 789 00368 and in Spain at +34 91 290 1420.

Cookies and Tracking Technologies

We use cookies on the DaVinci'sGold Online Casino platform to enhance your browsing experience, remember your preferences, and analyse how players interact with our services. This includes tracking whether you access our platform through the DaVinci'sGold casino app or a desktop browser. You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our site.

Security Measures

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our DaVinci'sGold platform uses SSL encryption for all data transmissions, and access to sensitive information is strictly limited to authorised personnel only.

Restricted Countries and Eligibility

Our services are not available to residents of certain jurisdictions, including Afghanistan, Belarus, Bulgaria, Denmark, Netherlands, Poland, Romania, Singapore, and others listed in our Terms and Conditions. If you access the da vinci's gold casino from a restricted country, we reserve the right to close your account and void associated winnings and losses in accordance with our policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. We will notify you of any significant changes by posting a notice on our website or sending a direct communication to your registered email address. Your continued use of the DaVinci'sGold Online Casino following such notice constitutes your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about how we handle your personal data at Da Vinci's Gold, or if you wish to exercise your privacy rights, please do not hesitate to reach out. Our customer support team is available 24/7 via live chat, and you can also email us at support@davincisgold.com. We are committed to addressing your inquiries promptly and transparently.

Content updated: July 23, 2026